Holiday Inn Norwich, Ipswich Road, an IHG Hotel
What Guests Say
The hotel is excellently located for the city centre. Easy public transport to and from the centre. Hotel staff are very friendly and helpful. Breakfast is great they have thought of everything, you can really have a feast! Rooms are kept very clean. Enjoyed a great evening meal and the proportions were very good.
Audus
February 2025
This 7th visit to this Premier Inn. It is our favourite. We had booked the same room as always but the day before coming a receptionist at this Premier Inn rang to say the lady who was staying in that room would like another night. It was her 2nd visit. The day we were coming. I didn't want to change rooms but didn't want to make problems. The room 141 was bigger but horrible. Everything was opposite to what we were used to. I was told the room was further down the corridor. It was actually opposit.
Christine
May 2025
Ideal location for visiting the city of Norwich. The hotel is in a quiet area so no traffic noise, although we were woken at 6.30am on a Saturday morning by a guest with an extremely loud exhaust. That's impossible for the hotel to police though. Plenty of free parking for guests. The room was a decent size, bathroom has hand wash and shower gel supplied. Breakfast was superb. A really good hot & cold selection that was kept well stocked. They even have sections for vegan & gluten free options. The hot drinks machine was always busy (2 or 3 people queueing) but the restaurant area was full so that's to be expected.
Karen
May 2025
A lot to like. The quality of staff was excellent - reception restaurant and even usually not customer facing room cleaning staff. The room was very clean and cleaned and serviced regularly. The all you can eat breakfast was also excellent with very good choice and gluten free options. Used the pool, jacuzzi and sauna which were all very clean and very good. Locally the park and ride into Norwich is 5 mins away by car or a 15 minute walk. The Tesco superstore a 5 minute walk and Kens chippy, the Yuan Feng Chinese take away and the Marsh Harrier pub all 5 minutes by car.
Kenneth
January 2025
Staff, common areas, facilities all excellent. Very accommodating and always polite.
The
March 2025
Although it’s not the newest of hotels, it is very clean and presentable. The staff all fantastic. I’ve never come across such a professional, polite, attentive and obliging crew anywhere. (It’s like they actually enjoy their work 😉) If they’re on a bonus scheme I’d endorse 100% for all of them. Evening meal was 10/10 as was the accompanying beer and wine. We opted for a late room service breakfast and on checking found our card hadn’t been collected. Rang reception and no drama at all someone came and collected our card and breakfast was delivered as ordered. Breakfast in bed!!! You don’t get that at premier inn. Breakfast all super, only moan MrsKPJ said the vegan sausages weren’t very nice. However she didn’t go short
Ken
February 2025
We needed to stay close to the hospital so it was everything we needed. The staff were amazing. We thought we would be too late for food (only by 5-10 mins) but we was told that if we were quick the kitchen said they would still take our order. The room was comfy and clean. The toiletries smelt nice. The breakfast was good and there was a good selection. The spa area was nice and mostly relaxing. The checkout was a good time (12 noon if I remember right) so there was no rush to get out. I will be staying here again.
Heather
January 2025
Excellent position for my cycling holiday. This is my 3rd time in Norwich. The last two times were at the Premier Inn, but I will be back again, and Holiday Inn for me from now on.
Alan
May 2025
Very comfortable bed. Good sized room. Efficient air conditioning, easy to control. Breakfast was great, excellent scrambled eggs! Staff worked quickly and unobtrusively, keeping tables cleared, cleaned and buffet continually topped up. Staff were very friendly, welcoming and obliging - nothing was too much trouble. I liked the pool, enjoyed having a swim before breakfast. Bus stop nearby with regular service into town.
Heather
August 2024
The staff were friendly and very good. the room was ok and had good facilities. The location of the Hotel was a little out of the town but the buss routes and recommended Taxi were very good. The hotel served excellent breakfast and the service was superb.
Nicholas
September 2024
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